We use our ‘best of both’ proposition, to understand our customers’ individual requirements and deliver the right finance solutions seamlessly and at scale.

 

We embrace a multi-channel distribution model, which, coupled with our sophisticated approach to risk management and our digital capabilities, means we can act nimbly and resourcefully to meet the evolving needs of our customers.

Focussing on three strategic priorities

1 - Exceptional customer franchise

  • Diversified offering, supporting clearly defined customer groups in carefully selected markets.
  • Innovative lending propositions tailored to meet specific and often event-driven funding needs.
  • Delivering excellent experiences and positive customer outcomes.

2 - Innovative mindset driving growth

  • A culture that drives innovation and agility by leveraging digital capabilities.
  • Consistent balance sheet growth, delivering strong risk-adjusted returns.
  • Attractive destination for the best technology and banking talent.

3 - Robust and sustainable platform

  • Sophisticated data-driven and forward-looking risk management.
  • Operationally efficient and cost-effective model, with conservative capital management
  • Delivering long-term sustainable value for our stakeholders.

Enterprise franchise

SME

Supports established and fast-growth UK SMEs with a range of debt-based financing solutions, deployed through the following business units:

Structured lending:

  • Financial sponsors
  • Speciality finance
  • Specialist markets
  • Corporate lending
  • Development finance

Digital SME lending

A picture of a woman working at a laptop in a distribution centre
A picture of semi detached houses in a suburban setting

Real Estate

Supports the UK property sector with a range diverse commercial and residential mortgage products offered to professional landlords and property investors.

    • Buy-to-let
    • Bridging finance
    • Commercial investment

Consumer franchise

Consumer lending

Provides a range of secured and unsecured personal lending products to consumers for multiple purposes, distributed through a range of partners and direct through our digital proposition.

  • Unsecured personal loans
  • Motor finance
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A picture of a man sitting at a desk while on the phone and working a laptop

Savings

Provides a wide range of savings solutions with competitive interest rates, including easy access, notice and fixed term accounts as well as fixed and easy access cash ISAs.

  • Personal savings
  • Business savings

Retail Mortgage Brands

The Mortgage Lender Limited (TML) and Bluestone Mortgages Limited (BML)

Support customers with more complex income profiles, including the self-employed, entrepreneurs and first-time buyers with residential mortgage products, as well as UK landlords with a range of specialist buy-to-let mortgage products. 

  • Owner-occupied mortgages
  • Buy-to-let
Logos for The Mortgage Lender and Bluestone Mortgages
An image representing Shawbrook and the best of both approach

Our Business Model

The business model we have created is unique and difficult to replicate

  • Focused diversification, offering innovative lending propositions across a breadth of carefully selected markets. 
  • 'Best of both’ approach combining deep human expertise and digital capabilities. 
  • Multi-channel distribution, driven by customer needs and preference.
  • Ability to fuel our lending by delivering a premium experience, choice and consistently great value to smart savers.

Business Model

Frequently asked questions

Please refer to the financial calendar for the dates of future announcements

Please contact us using the following details:

By post:

Shawbrook Group plc
Lutea House
Warley Hill Business Park
The Drive
Great Warley
Brentwood
Essex
CM13 3BE

By email: companysecretary@shawbrook.co.uk

Shawbrook Group plc (the ‘Group’) delisted from the London Stock Exchange in August 2017 further to the takeover of the Group by Marlin Bidco Limited (‘Marlin Bidco’). Further to the takeover, all shareholders who had not accepted the offer from Marlin Bidco by the end of August 2018 still have the option to do so. All shares were compulsory bought by Marlin Bidco and residual funds are being held in Trust with Link Asset Services.

If you did not reply to the offer prior to the end of August 2018 and to access the funds, then please contact Link Asset Services by phone, on 0871 664 0300 or email dissentients@linkgroup.co.uk.

Shawbrook Group plc (the ‘Group’) delisted from the London Stock Exchange in August 2017 further to the takeover of the Group by Marlin Bidco Limited (‘Marlin Bidco’). On this basis the Group no longer has shares which are tradable on an open market.

If you are a shareholder who had not accepted the offer from Marlin Bidco at the end of August 2018, you still have the option to do so.

Please contact Link Asset Services by phone, on 0871 664 0300 or email dissentients@linkgroup.co.uk, for more information on how to accept the offer.

Our ESG strategy

Focusing on those areas in which we can deliver the greatest impact

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Environment

We want to play our part in enabling a just transition1 to net zero by leveraging our insights and expertise

  1. Support the climate transition
  2. Reduce our climate impact
  3. Embed climate into our business DNA
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Social

We want to boost social mobility, champion equality and diversity and create an inclusive environment for all by leveraging our capabilities, networks and people

  1. Support customers with specialist finance
  2. Attract and retain the best talent
  3. Give back to our communities
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Governance

We are committed to operating under a robust governance framework which underpins our purpose and serves all of our stakeholders

  1. Effective Board and management structures
  2. Maintain robust governance and risk management
  3. Transparent and accountable disclosures

1 We use the term ‘just transition’ to describe applying a social lens to opportunities and risk arising from the climate transition, with the interests of employees, communities and customers in mind, to ensure it is fair and inclusive for all actors in society.

Our business

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Investors

We provide finance to a range of customer segments that value the premium experience, flexibility and certainty we deliver. Our ambition is to deliver for more customers in more markets. We will do this by combining the innovative mindset and agility of a start-up with the scale and financial strength of a large business. 

About Shawbrook

Shawbrook provides finance to a wide range of customers who value the premium experience, flexibility and certainty we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

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Sustainability

Our sustainability strategy is designed to create value for our customers, colleagues, communities, suppliers and shareholders, while having a positive impact on society and the wider environment.