Personal loans contacts
Personal loans from Shawbrook are just that - personal. We’ll give you a guaranteed rate tailored to your own circumstances. Here’s where to find out more.
Loans approved after December 2021
If you have taken out a personal loan or a point of sale loan (through one of our approved partners) on or after 13th December 2021 and have received your funds, please use the following contact details.
Please note, if you are contacting us about additional borrowing on your existing loan, we do not offer this. However, you may be eligible to apply for another loan with us. We are unable to carry out phone applications but you can apply via our website or one of our partners.
0333 003 0260
You can also log in to your customer portal to contact us.
Opening Hours (excl. Bank Holidays)
Mon-Thurs: 8am - 8pm
Fri: 8am - 6pm
Sat-sun: Closed
Loans approved before December 2021
If you have taken out a personal loan or a point of sale loan (through one of our approved partners) before 13th December 2021, please use the following contact details.
Please note, if you are contacting us about additional borrowing on your existing loan, we do not offer this. However, you may be eligible to apply for another loan with us. We are unable to carry out phone applications but you can apply via our website or one of our partners.
0345 650 6290
Opening Hours (excl. Bank Holidays)
Mon-Thurs: 8am - 8pm
Fri: 8am - 6pm
Sat: 9am - 2pm
Sun: Closed