You can make a payment to us by electronic payments only. This includes Faster Payments, BACS and CHAPs.

As we don't take payment from you automatically, you'll need to make any payments from your nominated, or linked, account, using the following details:

• Payee: your name
• Account number: your eight-digit account number
• Sort code: 16-58-73
• Reference: your name again 

If you're not sure what account number to use, you can get help on how to find your account number.

If you already have an ISA and want to transfer your previous allowances to us, you can find out more on how to transfer an ISA.

No, we never collect money from your linked (nominated) account.

You can make a payment to us by electronic payments only. This includes Faster Payments, BACS and CHAPs.

As we don't take payment from you automatically, you'll need to make any payments from your nominated, or linked, account, using the following details:

Payee Name: Shawbrook Bank
Sort Code: 16-58-73
Account number: Your Shawbrook Savings Account number
Reference: Your name as the payment reference

If you're not sure what account number to use, get help on how to find your account number.

If you already have an ISA and want to transfer your previous allowances to us, you can find out more on how to transfer an ISA.

A cash ISA (Individual Saving Account) is a tax free savings account. This means you won’t pay tax on any interest you earn.

The ISA allowance for the 2024/25 tax year is £20,000. This means you can save £20,000 of new money into your ISA in this tax year.

Our Cash ISA maximum balance is £250,000 so you can transfer other ISA balances into your new Shawbrook ISA up to £250,000.

If these balances are from previous tax years, they do not count towards the £20,000 limit in the current tax year 2024/25.

If you're splitting your ISA allowance over several ISAs, the maximum deposit across all of your accounts is £20,000.

For more in-depth information, visit our Cash ISA Allowance for 2024/2025 page.

Transferring an ISA is a straightforward process, provided you follow the correct steps to maintain your tax-free benefits. Before proceeding with the transfer, please consult our guidance: What You Should Know About Transferring an ISA.  

Transferring an ISA from another provider to a new Shawbrook ISA 
To transfer an existing ISA from another provider across to a Shawbrook ISA, you should complete an application for a new ISA. As part of your application process, we will capture the details of your current ISA. We will then work with your existing ISA provider to complete the transfer for you, and you'll keep your ISA tax-free status benefits.  

Transferring from one Shawbrook ISA to another Shawbrook ISA 
To transfer your Shawbrook ISA to another Shawbrook ISA you just need to let us know with a secure message by logging into our customer portal and we will complete the transfer.  

Transferring  a Shawbrook ISA to another provider 
If you want to transfer your Shawbrook ISA to a new provider, you need to follow their process for transferring ISAs to them. The information your new ISA provider asks for may vary, but in general you will need to provide a sort code and account number of your Shawbrook ISA.   

Your account number - You can find your account number by logging in to your account. Your account number is displayed on the home screen next to your account name.  

Your sort code - Our sort code is 16-58-73. This is the same sort code used on all Shawbrook savings accounts.    

Other references - Your new provider may ask you for information like a roll number or reference number. We don't use role numbers or reference numbers, so you can leave this blank if your new provider asks for it.    

What happens next  
Your new provider will manage the transfer, confirm next steps and let you know if they have any questions. They'll also confirm when the transfer is complete.  

Partial Transfers 
We don't offer partial transfers, so if you wish to transfer funds from your Shawbrook ISA to another provider, you’ll need to transfer the whole amount and close your Shawbrook ISA.   

Easy access accounts and notice accounts

You can deposit money at any point, up to the maximum deposit amount.

Fixed rate accounts

You can add more money to your account as long as the product is still open for funding, up to the maximum deposit amount. When we withdraw a product, you will be able to fund it for 7 working days after we withdraw it.

You can check if a product is withdrawn by checking our savings documentation page and checking the withdrawn product list.

ISAs

You can deposit money into an ISA account, even if it's a fixed term bond that's been withdrawn. You can only deposit up to £20,000 in an ISA per tax year, although you can arrange to transfer ISA funds from previous allowances into your account, subject to the maximum deposit amount.

If you opened your ISA with us before May 2018, your ISA may be closed to funding. Please contact us and we’ll be able to check if you still add funds.

To keep you safe and secure, our online services work with the latest browser updates. These can often be security updates, so the first thing to do is make sure your browser is up to date.

If you're still struggling, please contact us and we'll help where we can. 

You can contact the savings team on 0345 266 6611. Our team are available 9am to 5pm, Monday to Friday, excluding public holidays.