Back to Personal loans help

General information about our personal loans

header symbol

About our personal loans

Learn more about our personal loans products.

Who we'll lend to and how long for

Find out more information on our applicant criteria.

The application process

Here we provide information about our personal loans application process.

How we make decisions and your credit score

Learn more on how your credit score affects our personal loans lending decisions. 

Your payments

Find out more about your personal loans payments.

Settling your loan

Here you'll find information on how to settle your Shawbrook personal loan.

Money worries

If you're concerned about debt or meeting repayments, the important thing is not to hide or ignore it.

Getting in touch

Find out how to get in touch with our personal loans teams.

Documents & information

You’ll find forms and other information here for our personal loans products.

About our personal loans products

Find a contact number, explore our products or get help and inspiration with our personal loans insights hub.

Happy Father Playing With His Daughter Outdoors

Contact us about a personal loan

If you need to get in touch with us about a personal loan, you’ll find the right person here

Father Standing And Holding A Toddler Son

Our personal loans proposition

You’ll find out more about our products and proposition on our personal loans home page.

Happy Woman Listening With Headphones And Phone
Insights

Personal loans insights hub

You’ll find a number of useful guides to support you. From helping to debunk financial jargon to planning and budgeting to turn your dreams into a reality.